1. Prohibited Countries and Regions

Mylz does not permit access to or transactions involving the following jurisdictions:

• Iran
• North Korea
• Syria
• Cuba
• Russia
• Belarus
• Venezuela
• Territories of Ukraine: Crimea, Donetsk (DNR), and Luhansk (LNR)

While certain flights to or from these regions may be technically available via our third-party booking partners, Mylz reserves the right to block platform access or cancel bookings if we determine they pose a sanctions or regulatory compliance risk.

2. Sanctioned Individuals, Entities, and Ownership

Mylz prohibits the use of its platform by any person or entity that is:

• Designated on any applicable international sanctions list, including:
• The U.S. OFAC Specially Designated Nationals (SDN) List
• The UK Sanctions List
• The EU Consolidated Financial Sanctions List
• The UN Consolidated List, or any other relevant national authority list
• Owned or controlled (directly or indirectly) by any sanctioned person or entity
• Acting on behalf of or at the direction of a designated party

Users must warrant that neither they nor any beneficial owners, directors, shareholders, or agents involved in bookings or transactions are listed or associated with a restricted party.

3. Controls and Monitoring

Mylz maintains a risk-based sanctions compliance programme that includes:

• IP-based geolocation filtering to restrict access from high-risk or sanctioned regions
• Transaction monitoring to detect potential sanctions violations or suspicious activity
• Screening of user identities, where applicable, using third-party compliance tools and regulated partners
• Use of third-party regulated partners (e.g. Stripe, Duffel, HBX) who operate their own compliance controls and screening layers

We reserve the right to request further information from users, including documentation to verify identity, residency, or beneficial ownership, where required for compliance.

4. Enforcement and Termination

Mylz reserves the right to take any of the following actions, at its sole discretion and without prior notice, in response to actual or suspected sanctions violations:

• Block or restrict platform access from sanctioned regions or IP addresses
• Refuse or cancel bookings involving sanctioned persons or jurisdictions
• Suspend or terminate user accounts involved in prohibited conduct
• Disclose relevant user or transaction data to our partners or to legal/regulatory authorities as required by law

Use of Mylz in breach of this policy constitutes a violation of our Terms & Conditions and may result in immediate service suspension or termination.

5. Supplier and Partner Obligations

This policy applies to all users, including:

• Individual travellers
• Corporate customers
• Third-party agents
• Suppliers and B2B partners

We require all suppliers and platform partners operating through Mylz to maintain their own sanctions compliance programmes and to refrain from using our services in violation of applicable sanctions laws. Mylz reserves the right to terminate any supplier or partner relationship that exposes us to sanctions risk or reputational harm.

6. Contact and Questions

We take sanctions compliance seriously and are here to help clarify any concerns. If you have questions about this Sanctions Compliance Policy or believe you may be affected by a restriction, please contact our compliance team at: compliance@gomylz.com